Responsible for creating, monitoring reports/dashboards for Commercial division and providing key insights to improve overall Business outcome.

• Conduct comparative analysis for enquiries and registrations as per requested time frame in order to support Sales, Marketing and Business Development Team with decision making tool.
• Identify, analyse, interpret trends or patterns in data sets and provide insights to increase conversions predict customer behavior or to identify business and operational risks.
• Interpret results and prepare power point presentations as and when required for business meetings
• Responsible for ensuring data is translated into relevant interpretations and recommendations for business teams across organization through the development and maintenance of key KPI metric dashboards
• Deliver and present actionable product/channel insights. Identify new strategic opportunities and recommend actions when applicable. Perform gap analysis by studying current and historical data and present results to line manager.
• Monitor promotion results during the promotion period and report results to relevant stakeholders. 
• Maintain, update and prepare relevant databases to ensure that accurate and up-to-date data are available at all times
• Review and quality check the data entered in the CRM system to ensure accuracy and in order to maintain continuity of work operations, discover irregularities and determine continuing needs
• Creating dashboards that are used for monitoring growth, conversion, target achievement and other critical KPIs of the Commercial

• Bachelor’s degree in Computer Science, Statistics, Information Technology or similar preferred  
• Minimum 4-5 years of experience in a similar role. 
• Fluent in English 
• Excellent analytical ability.
• Market-focused and results-oriented.
• Responds well in fast-paced, high-pressure environment.
• Strong quantitative and qualitative analytic skills.
• Outstanding verbal and written communication skills.
• Knowledge of CRM systems
• Knowledge of marketing automation and customer relationship management platforms.
• Excellent knowledge of advanced MS-Excel and Power BI
• Knowledge of data modelling and machine learning is an added advantage

• Communication & Transparency
• Customer Focus
• Collaboration
• Operational Efficiency
• Ensures Accountability
• Results Oriented
• Action Oriented
• Manages Complexity
• Self - Development
• Monitoring & Measuring Effectiveness
• Analysis & Processing of Statistical Data
• Products & Services Knowledge
• Data Analysis