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Sales Team Leader ( RAK)
Job Code: STL
Posted Date: 01-Jan-2019
Closing Date: 27-Feb-2019
Department: Sales

JOB PROFILE

The person holding this position will be responsible for oversight of the designated sales team and the conversion of general sales leads.


DUTIES & RESPONSIBILITIES
  • Efficiently and effectively promote company products through various channels and register new clients following the proper steps and sales cycle in order to achieve the set targets (SOV & unit-wise facility target) and defined KPIs according to the individual as well as team plan.
  • Manages the discipline in the sales and operations departments and ensures that all staff is abiding by the code of conduct and sales polices.
  • Lead and coach the assigned team in their day to day efforts demonstrating the professional and desired behavior to ensure they have the full support in case of any issues, that the team’s potential is fully utilized and in order to maintain professionalism among all team members.
  • Monitor the assigned team’s performance as well as lead mapping mechanism and quality of leads in order to provide necessary support and feedback and ensure that targets are being met and leads are being followed.
  • Lead and coach the assigned team in their day to day efforts demonstrating the professional and desired behavior to ensure they have the full support in case of any issues, that the team’s potential is fully utilized and in order to maintain professionalism among all team members.
  • Develop regular business plans, provide regular reports, reviews and feedback to the direct supervisor about the individual as well as team’s sales achievements and overall performance, general market conditions, competitor activities as well as overall recommendations to ensure that the management has up-to-date and accurate data to make further business decisions.
  • Effectively manage the lead mapping and quality of leads in order to provide necessary support and feedback and ensure that leads are being followed and targets are being met.
  • Work with other departments to identify cross-selling opportunities across the different products and services; convert cross-sell opportunities into revenue targets.
  • Convert general sales leads for customers by working with the Customer Experience team to ensure a smooth on-boarding of new customers.
  • Effectively maintain all internal relationships with various departments to ensure that the pre-sales as well as after-sales processes are as smooth as possible and completed within minimal time frame.
  • Regularly attend and actively participate in various events/campaigns in different locations in order to expand current prospect database within specified business sectors and generate new effective leads as well as to recommend enhancements for conducting future events/campaigns.
  • Develop and implement further sales strategies or work with relevant departments based on customer feedback.
  • Maintain professional relationships and regularly communicate with both potential and registered clients as well as prospective business multipliers in order to create professional image about the organization, enlarge the base of contacts and prospects and overall ensure clients’ satisfaction.
  • Lead the identification of potential customers for the organization and maintain and build key customer relationships.
  • Proactively identify and work closely with the sales team to inspect sales process quality and priorities opportunities for improvement.
    Assist in implementing enabling technologies, including CRM, to ensure that the sales team have the right tools to achieve efficiency and effectiveness.
  • Conduct regular research and market visits to monitor competitors’ activities in order to continuously  search for new business opportunities and keep increasing sales in the region.
  • Assist in analyzing market requirements to ensure that proposed product/service developments are in line with market needs; continually work towards developing new packages and improving the current product/services and methods of promotion for these products/services.
  • Manage day-to-day performance of all sales team members and deliver reviews to perform in an efficient and effective manner.
  • Assist sales team in understanding process bottlenecks and inconsistencies and how these should be resolved.
  • Enhance own knowledge and development and stay up to date about the industry standards and best practice as well as internal    RAKEZ policies and procedures in order to remain compliant with all processes at all times and provide the most accurate and professional information to the assigned team as well as clients.
  • Oversee sales pipeline management and ensure proper planning fulfilment to drive sales revenues.
  • Forecast and track hot leads on regular basis.
  • Manage and execute the conversion of general and strategic sales leads generated by Sales, Marketing and Business Development Teams, working with the Customer Experience team to ensure a smooth onboarding of new customers.

DESIRED SKILLS & EXPERIENCE
  • Bachelor degree in marketing and business.
  • Over 4 years of experience in a similar role demonstrating track record of success in senior/leadership sales roles. Free zone experience preferred.
  • Fluent in English (Multilingual is preferred).
  • Excellent analytical ability.
  • Market-focused and results-oriented.
    Demonstrated skills, knowledge and experience in strategies and techniques required for achieving sales target.
    Possesses negotiating skills.
    Responds well in fast-paced, high-pressure environment.
    Strong quantitative and qualitative analytic skills.
    Presentable and confident enough to present on behalf of RAKEZ at different forums.
    Good communication skills.
    Knowledge of marketing automation and customer relationship management platforms (SF).
    Excellent knowledge of advanced MS-Excel, Visio and Access.

MAIN PERSONALITY ATTRIBUTES & QUALITIES
  • Conscientious
  • Respectful
  • Hospitable
  • High energy
  • Infectiously enthusiastic
  • Presentable
  • Polite
  • Motivated
  • Ambitious
  • Curious
  • Honest  
In case you feel that you profile matches the above criteria, you may apply for the position through the below link.